Processing Time:
Orders are processed within 3 business days after payment is received.
Delivery Timeframes:
• Local Delivery: Estimated 1-2 working days
• National Delivery: Estimated 2-3 working days
• Delivery times may vary based on courier delays or high-volume periods.
Shipping Fees:
Shipping costs are calculated at checkout unless otherwise stated.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email/SMS.
Undeliverable Packages:
If a parcel is returned due to an incorrect address or failure to collect, the customer may be responsible for additional delivery fees.
Damage or Issues:
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours with photos so we can assist immediately.